1. Data controller
Baja Residences is responsible for personal data collected through this website. Our contact point is Corporativo Altaterra, Cabo San Lucas, Baja California Sur, Mexico. For privacy matters, email info@bajaresidences.com.mx.
2. Information we collect
When you submit a form, we may request your name, email, telephone or WhatsApp number, preferred contact method, purchase or investment intent, budget, timing, development of interest and any message you choose to share. We also record technical and attribution information such as the source page, language, browser and campaign parameters. We do not request sensitive personal data through this site.
3. Purposes
We use your information to answer requests, deliver brochures or resources, recommend developments, arrange conversations or visits, follow up on a property search, understand where an enquiry came from and protect site operations. We do not sell your data or send automated generic property lists.
4. Forms and communications
By submitting a form, you authorize Baja Residences to contact you through your selected method regarding that request. You may ask us to stop contacting you at any time by emailing info@bajaresidences.com.mx. We retain information only for as long as needed to manage the relationship and meet applicable obligations.
5. Service providers and transfers
We use technology providers to host the site, deliver email and measure performance. These currently include Vercel, Resend and, only with your consent, Google Analytics. Providers may process information outside Mexico under their own terms and security measures. We do not authorize them to use it for purposes unrelated to their corresponding service.
6. Cookies and Analytics
The site uses essential storage to remember language and privacy preferences. Google Analytics remains blocked until you accept. If accepted, it may use identifiers and cookies such as _ga to measure page views, interactions, campaigns and conversions. Form names, emails, telephone numbers and messages are not sent to Google Analytics. You can change your choice using the Privacy button shown on the site.
7. ARCO rights
You may request access, correction, deletion or objection regarding your data, revoke consent or restrict its use. Email info@bajaresidences.com.mx with the subject “ARCO Rights”, including your name, your relationship with Baja Residences, the right you wish to exercise and a way to receive our response. We may request reasonable information to verify your identity.
8. Security and updates
We apply reasonable administrative and technological safeguards to protect information. No system is infallible, so access and retention are limited to what is necessary. We may update this notice following legal, operational or technological changes; the current version will always be published on this page.